Refund policy

Refund & Cancellation Policy

All of our products are custom-made to order and production begins shortly after purchase. Because each piece is created specifically for you, we are unable to accept cancellations or issue refunds once an order has been placed. This allows us to focus on quality and avoid unnecessary waste.

Design Adjustments
We know that details can sometimes be missed. While we don’t offer refunds or cancellations, we may be able to make design changes in certain situations. If you need to update something on your order, please reach out to us right away and we’ll do our best to help before production is complete.